Connection problem

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friendlydragon
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Posts: 3
Joined: Tue Jul 14, 2009 4:23 pm

Connection problem

Postby friendlydragon » Tue Jul 14, 2009 4:35 pm

I'm a completely non-tech user, so please forgive me if this is a stupid question.

I use Cyberduck to upload photographs to all my photo stock agencies, and it works excellently. I've just started submitting to a new agency, and when I try to connect to them from Cyberduck, I get a "Policy Requires SSL" error message.

I have no idea what SSL is, but does it mean I can't use Cyberduck to upload to this agency? They recommend Fetch and Transmit, but I really like Cyberduck, and I'd like to use one client for all my uploading.

So bearing in mind that I don't understand tech, can I fix this or not? In case it's important, I'm using Cyberduck 3.2 (4648) and running MacOSX 10.4.11 on an old iMac.

TIA

Graeme

friendlydragon
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Posts: 3
Joined: Tue Jul 14, 2009 4:23 pm

Re: Connection problem

Postby friendlydragon » Wed Jul 15, 2009 9:18 am

Customer Support at my agency says: "We do have people uploading using Cyberduck. If you are getting the "requires SSL" message, then you should just be able to change that setting and it'll work fine."

So how do I do that? I can't find a likely-looking setting in Preferences or anywhere else...

TIA

mdf
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Posts: 1
Joined: Mon Sep 07, 2009 10:07 am

Re: Connection problem

Postby mdf » Mon Sep 07, 2009 10:10 am

I have this problem: with passive mode not conected, work only with active mode connection:

Code: Select all

220 Welcome to Easy File Sharing FTP Server!
USER ******
331 username ok, need password.
PASS ******
230 User logged in. proceed.
FEAT
502 Command not implemented.
NOOP
200 NOOP command successful.
CWD /
250 CWD command successful "/" is current directory.
SYST
215 UNIX.
STAT /
502 Command not implemented.
PASV
227 Entering Passive Mode (192,168,1,49,7,208).
LIST -a
550 "-a": Directory not found.
PASV
426 Connection closed.
PORT 192,168,1,50,197,13
227 Entering Passive Mode (192,168,1,49,7,208).

Please help me


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