HELP: directories do not appear, only bookmarks list

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patrick.etec
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HELP: directories do not appear, only bookmarks list

Postby patrick.etec » Wed Dec 31, 2008 1:05 am

I've been successfully using Cyberduck for over a year to access (via sftp) several sites & servers. Since yesterday, when I try to access any directory, the connect-authentication process seems to go thru okay, but the bookmarks list remains and no directory files are listed. See the screenshot image at http://picasaweb.google.com/lh/photo/3D1rcaHxEQHGsFjLKHVrSw?feat=directlink

I'm using a MacBook running 10.5.6 and Cyberduck 3.0.3.

Any advice?
Last edited by patrick.etec on Thu Jan 01, 2009 12:18 am, edited 2 times in total.

dkocher
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Re: HELP: directories do not appear, only bookmarks list

Postby dkocher » Wed Dec 31, 2008 10:56 am

Can you manually switch to the browser view clicking the bookmark icon and/or selecting View > as List or View > as Outline from the menu?

patrick.etec
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Re: HELP: directories do not appear, only bookmarks list

Postby patrick.etec » Wed Dec 31, 2008 5:10 pm

Thank you for the reply post!

Prior to opening a connection, I can switch the view to List and Outline, as well as toggle the bookmarks. But once I connect to a server, switching the view (and toggling bookmarks) does nothing. In fact, often the app freezes and I must force quit.

Since my original post, I have installed another sftp client (filezilla) and it connects fine. Until a few days ago, Cyberduck was my preferred client, so I hope you can help me.

dkocher
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Re: HELP: directories do not appear, only bookmarks list

Postby dkocher » Wed Dec 31, 2008 5:36 pm

Can you find any related output in the console.log (/Applications/Utilities/Console.app)?

patrick.etec
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Re: HELP: directories do not appear, only bookmarks list

Postby patrick.etec » Wed Dec 31, 2008 6:36 pm

Here's what jumps out at me from the log (my notes italicized in brackets)...

12/31/08 8:06:31 AM [0x0-0xa90a9].ch.sudo.cyberduck[4975] 2008-12-31 08:06:31,358 [main] ERROR ch.cyberduck.core.HistoryCollection - Error saving bookmark to:/Users/etec/Library/Application Support/Cyberduck/History/Hawaii Teacher.duck

12/31/08 8:06:32 AM [0x0-0xa90a9].ch.sudo.cyberduck[4975] 2008-12-31 08:06:32,784 [main] ERROR ch.cyberduck.ui.cocoa.CDAbstractTableDelegate - Unknown column identifier:GROUP

12/31/08 8:06:41 AM Cyberduck[4975] java/lang/NullPointerException
Stack Trace:
java.lang.NullPointerException
at ch.cyberduck.core.Cache.get(Cache.java:78)
at ch.cyberduck.ui.cocoa.CDBrowserTableDataSource.childs(CDBrowserTableDataSource.java:81)
at ch.cyberduck.ui.cocoa.CDBrowserListViewModel.numberOfRowsInTableView(CDBrowserListViewModel.java:43)
[repeats twice]

12/31/08 8:06:41 AM [0x0-0xa90a9].ch.sudo.cyberduck[4975] 2008-12-31 08:06:41,069 [main] ERROR ch.cyberduck.ui.cocoa.CDAbstractTableDelegate - Unknown column identifier:GROUP
[repeats twice]

12/31/08 8:06:46 AM Cyberduck[4975] java/lang/NullPointerException

[then several variations of Stack Trace sets followed by...]

12/31/08 8:06:53 AM [0x0-0xa90a9].ch.sudo.cyberduck[4975] 2008-12-31 08:06:53,363 [main] ERROR ch.cyberduck.ui.cocoa.CDAbstractTableDelegate - Unknown column identifier:GROUP

12/31/08 8:06:54 AM [0x0-0xa90a9].ch.sudo.cyberduck[4975] 2008-12-31 08:06:54,932 [main] ERROR ch.cyberduck.core.HistoryCollection - Error saving bookmark to:/Users/etec/Library/Application Support/Cyberduck/Sessions/Hawaii Teacher.duck

dkocher
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Re: HELP: directories do not appear, only bookmarks list

Postby dkocher » Wed Dec 31, 2008 8:19 pm

Something is really bogus.

    * Can you check the permissions of your harddisk using Disk Utility.app
    * Move away the Cyberduck Preferences file at ~/Library/Preferences/ch.sudo.cyberduck.plist and/or try from a different user account.

patrick.etec
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Re: HELP: directories do not appear, only bookmarks list

Postby patrick.etec » Thu Jan 01, 2009 12:16 am

You can mark this issue as resolved. That (repairing permissions and removing the plist file) did the trick. Yay! I have my favorite sftp client back! Thank you very much, and Happy New Year!!!


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